Heap
Auto-capture product analytics
★ 4.3
Product analytics with auto-capture technology. Automatically tracks all user interactions without manual event tracking. Part of Contentsquare.
Features
✓ Auto-capture all user interactions
✓ Retroactive analytics
✓ Session replay
✓ Funnels and retention analysis
✓ User segments
✓ Data enrichment
✓ Sense AI assistant (Contentsquare)
✓ Unlimited users on paid plans
✓ Integration ecosystem
Pros
- + Auto-capture means no manual tracking
- + Retroactive analytics is powerful
- + Easy to get started
- + Good session replay
- + AI-powered insights
Cons
- − Expensive after free tier
- − Large pricing jump ($2,500/yr)
- − Can collect unnecessary data
- − Custom pricing is opaque