PagerDuty
Incident management platform
★ 4.5
Incident management and on-call scheduling platform with intelligent alerting. 650+ integrations for routing alerts to the right team members.
Features
✓ On-call scheduling and rotation
✓ Intelligent alert grouping
✓ Escalation policies
✓ 650+ integrations
✓ Mobile app (iOS/Android)
✓ Status pages
✓ Postmortem automation
✓ AIOps event intelligence
✓ Stakeholder notifications
Pros
- + Industry standard for on-call
- + Huge integration ecosystem
- + Reliable alerting
- + Good free tier for small teams
- + Excellent mobile app
Cons
- − Per-user pricing adds up fast
- − Free tier is limited
- − Some features locked to higher tiers
- − Complex escalation setup